MEDIATION MINDSET
by technology dispute mediator Anthony Cerminaro

"Principled negotiation is a strategy that seeks to move both parties away from polarizing and usually entrenched positions, and into t...

The subject matter of this course from the Harvard Negotiation Project is international conflict. Its premise "is that international c...

"Preparing for the Conversation Before going into the conversation, ask yourself some questions. 1. What is your purpose for having the...

"Here are a few tips...for resolving conflict in your workplace and professional life: "Don't be afraid of conflict...because ...

CRN explains twelve skills "which may be relevant to solving any conflict. Pick and choose the skill - or skills - appropriate to your...

MIT OpenCourseWare (OCW) has posted lecture notes and course materials for many of their classes. What a resource! Click for the courses ava...

Is a Failure to Communicate: "Think about the conversations you have throughout the course of any given day. Are all of them productive...