"Doctors' apologies for medical mistakes may not be a cure-all for litigation, but explaining unforeseen outcomes and making early settlement offers have proven effective, say lawyers who have participated in the process in the last decade.
The concept is called "full disclosure/early offer," and it's spreading...
Plaintiffs attorneys and defense attorneys agree that the program -- often referred to as Sorry Works! from The Sorry Works! Coalition, a Glen Carbon, Ill., advocacy group -- is a sound strategy miscast in the public perception as a touchy-feely ritual.
Sorry Works! founder Doug Wojcieszak said that health care providers "willing to admit when they have made an error and quickly get on top of it ... cut down on the anger that leads to litigation."
Read more in this Law.com article found via this Death and Taxes - The Blog post
7/31/2006
Avoiding Litigation Means Sometimes Having to Say You're Sorry
Posted by Anthony Cerminaro at 10:40 AM
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