10/06/2006

Conflict Resolution in Ten Steps

Darren Rowse offers these 10 Steps to Conflict Resolution in the context of attempting to resolve disputes among bloggers. He notes that the points come out of a resource by the ‘Prepare/Enrich’ marriage counselling program and are designed for couples working through specific areas of conflict in an ongoing relationship. He contends, and I agree, they have more general application. The ten steps are:

"1. Set a time and place for discussion...
2. Define the problem or issue of disagreement...
3. How do you each contribute to the problem?...
4. List past attempts to resolve the issue that were not successful...
5. Brainstorm. List all possible solutions...
6. Discuss and evaluate these possible solutions...
7. Agree on one solution to try...
8. Agree on how each individual will work toward this solution...
9. Set up another meeting. Discuss your progress...
10. Reward each other as you each contribute toward the solution..."

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