Stop Fighting

CRInfo has released a new tutorial entitled How to Stop Fighting. Check it out. Preserving your relationships may depend upon it.

Found via this post from campus.adr.net

Culture Influences Negotiations

This article by Jeswalde W. Salacuse explains how cultural influences affect negotiation styles. Salacuse states:

"Negotiating styles, like personalities, have a wide range of variation...Ten negotiating traits...can be placed on a spectrum or continuum, as illustrated in the chart below. Its purpose is to identify specific negotiating traits affected by culture and to show the possible variation that each trait or factor may take."

Understanding cultural and other factors affecting the following negotiation traits will enable you to better understand your counterpart and how your negotiating style may be perceived by the person sitting across the table.

Negotiation and the Laws of Persuasion

"Being adept at persuasion is often the missing key to success in the workplace and your personal life. If you give people what they want via the Six Laws of Persuasion, they’ll most likely return the favor. And when you recognize that you are being manipulated, you can call the other side on their tactics and counter with an appropriate strategy. This will lead to a more effective way of achieving the goals of all negotiating parties...

Persuasion is the ability to influence people’s thoughts and actions through specific strategies. To become adept at this skill, you must first understand some basic principles, called the Laws of Persuasion. These six laws by themselves are neither good nor bad, but describe how most people respond to certain circumstances.Psychologist Robert Cialdini wrote the seminal book on the Laws of Persuasion, titled Influence:The Psychology
of Persuasion, in which he discusses the prevalent methods of marketing...

Here are Cialdini’s Six Laws of Persuasion:

Law of Reciprocity
Human beings, in general, try to repay in kind what another person has provided to them....

Law of Commitment and Consistency
People like to be (or at least appear to be) consistent in their thoughts, feelings, and actions...

Law of Liking
When you like someone, or believe that they are “just like you,” you are more inclined to want to please them...

Law of Authority
This is the law that uses celebrity endorsements or “expert” testimonials...

Law of Scarcity
If you are not sure you want to buy something, the minute it becomes “the last one available” you tend to have second thoughts...

Law of Social Proof...
You think if others are engaging in a specific behavior, it must be the proper thing to do..."


Read more in this article by Edrie Greer from Bnet.com.

Conflict Dynamics Checklists

For people struggling with difficult conflicts, these checklists from BeyondIntractability for intermediaries and adversaries hghlight conflict dynamics that are helpful to understand, as well as options for dealing with common problems. Topics covered include:

"International Conflict, Peacebuilding, Post-Conflict Stabilization
Public Policy
Workplace / Organizational Conflict
Interpersonal Conflict"